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In-person Identity Verification
In-Person Identity Proofing is the process to verify your identity. You can verify your identity in person at a participating VA Medical Center.
You will need to bring following items with you:
At this time, the following forms of identification are accepted:
- State-issued driver’s license or identification cards from any of the 50 states, the District of Columbia (DC), or other US territories (Guam, US Virgin Islands, American Samoa, Mariana Islands and Puerto Rico)
- Veteran Health Identification Card
Please note that any form of ID you present must be authentic and non-expired.
If you present a VHIC, you must also provide additional documentation of proof of address in the form of a utility bill or bank statement.
You will need to provide VA staff with your Social Security Number so that they may verify your identity. You do not need to bring your physical Social Security card.
Once you complete the steps here to register for In-Person Identity proofing, a confirmation case number will be created and emailed to you. This case number will be valid for 10 days. You will need to share it when you come in-person to verify your identity at a VA Medical Center. You can write your case number down, print the email, or show it from your mobile device. If you go to a VA Medical Center after the 10 days have passed, the case number will no longer be valid and you will need to sign in to your Login.gov account and repeat the process to register for In-Person Identity Proofing again.
If you decide not to verify your identity in person, you may close this window at any time.